Rick Sherman

SUMMARY:

Degreed professional offering extensive programming and software testing experience in Mainframe, AS/400, and PC environments. Specializing in Web Site Design and Development. Visit a sample of my work at www.escortsdosdonts.com.

EXPERIENCE:

• Warehouse order picking using a variety of fork lifts and the walkie/rider electric pallet jack

• Part time Warehouse Case Pick Operator at Schenker Logistics. Hired full time on 4/24//2006

• Self-employed sub-contracting as a house siding installer for Bob Lisenbee Siding & Home from North Liberty

• Resolved customer concerns
  
• Installed new long distance accounts for small business customers
  
• Educated customers on long distance rates and services
  
• Educated customers on third party verification process
  
• Received perfect scores from quality monitoring group

• Completed Quality Assurance testing
  
• Documented and distributed Quintrex Data Systems software releases
  
• Created test plans
  
• Worked with application developers to provide high quality convergent billing and accounting software products to clients

• Completed Quality Assurance testing
  
• Performed research on issues to determine if coding modifications were needed
  
• Created test plans and expected results
  
• Received Team Player Award for extraordinary efforts from manager and senior manager
  
• Received recognition from other team members for making a positive contribution

• Tested application software for functionality, user interface, and Windows Logo Certification
  
• Teamed with development staff to improve software design and stability
  
• Consistently nominated for and received an award for Outstanding Performance
  
• Received high evaluations and a promotion after twelve months

• Taught Computer Concepts for Beginners, an introduction course on computer fundamentals
  
• Received high evaluations from students

• Assisted students with technical support issues and opened and closed the computer lab

• Modified and coded second-party billing system using MicroFocus COBOL in a PC environment

• Modified PC-based accounting system to meet customer specifications using BASIC running on a XENIX platform

• Developed and implemented a POS interface and reporting system on the Norand 121 hand-held computer

EDUCATION:

• Associate of Applied Science -- Computer Programming, High Honors 3.8 GPA